Privacy policy

Who runs Darlington Decking

Darlington Decking is a trading name of 360 Media Works Ltd, company number 12691769, registered office Varsity House, C/O A E Scott & Co, Falcon Court, Preston Farm Industrial Estate, Stockton-on-Tees, TS18 3TS. As data controller, it decides how any personal details sent through this website are used. You can reach us about privacy at info@darlingtondecking.co.uk.

Information you give us

The quote form asks for your name, a phone number, an email address and your postcode, and gives you space to describe what you want. Those details are only used to respond to you. Nothing else about you is collected, and you never need to create an account.

Who sees your enquiry

Only our own team and the service providers named on this page see your enquiry, and only so it can be dealt with. Nobody else gets your details for marketing, and we do not sell them.

Keeping your information

We hold enquiries for up to two years from the last time we heard from you. After that they are erased.

Why we can use your details

UK data protection law lets us use your information because you have requested a quote, which is a step before a contract, and because we have a legitimate interest in replying to people who contact us.

Our form provider

The form on this site is supplied by HighLevel (LeadConnector), a US company, and loads from api.leadconnectorhq.com. HighLevel stores enquiries for us as our data processor. Because it is based in the United States your details may be transferred there, protected by the safeguards in its data processing terms.

What the form stores in your browser

Loading the form gives its provider your IP address and browser details. It then keeps a few things in your browser:

• a short-lived security cookie, __cf_bm, from Cloudflare's bot protection on the provider's domain;
• local storage entries starting v2_ and v3_, which link your enquiry to the page you came from;
• an entry starting form_progress_, which remembers how far you got.

You can delete any of these in your browser settings. More detail is on our cookies page.

Hosting

The website is served by Cloudflare, which handles your IP address and similar technical data to load pages and block abuse. There are no analytics tools and no tracking or advertising cookies on Darlington Decking.

Checking you are not a bot

To stop automated spam, Cloudflare Turnstile checks each submission, which involves processing technical information about your browser. The form may download fonts and other files from its provider's servers; we have not added any advertising or social media pixel.

If you are unhappy

You have the right to complain to the UK regulator, the Information Commissioner's Office (ico.org.uk), if you think we have mishandled your information.

Your data protection rights

Under UK GDPR you have the right to access the personal data we hold, to correct it, to have it erased and to object to or limit its use. Send requests to info@darlingtondecking.co.uk; we respond within a month.

Updates

We may update this notice. The date at the top shows when it last changed.